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Network Management
Compass
Do all of this and more to manage your Sprint IP/MPLS Network solution and overall network health: troubleshoot issues prior to submitting tickets; open and update tickets when you need help; quickly locate network connections; obtain critical, real-time status info by location; and view circuit inventory and other historical reporting tools and metrics.
Sprint InTouch
Access real-time data on network traffic and open and track service requests to successful resolution. Learn about network conditions for voice and data services worldwide that could impact business operations.
Managed Network Solutions
Let Sprint design, manage and optimize your network. View CPE configurations and network performance reports, submit change requests, and review critical information on network assets.
What's New
Tools & Services
Sprint Online Bill Pay
Using Sprint Online Bill Pay (SOBP) you can view and download bill details and invoice reports, pay bills online and manage billing account information.
Support Topics
Helpful links
Customer Web Order Form
The Customer Web Order Form (CWOF) lets you submit orders for Sprint Data products online. The tools available to you are determined by your account profile and are set up during a registration process.
To register or learn more about registration eligibility, please contact your Sprint Account Representative.
Support Topics
Circuit Switched Manager
Circuit Switched Manager is Sprint's network management product for voice services which include:
- Management of FONCARDS and Toll Free Routing
- Reporting Features (Near Real Time - Toll Free and Operational Measurements - Switch Trunk)
- Manage pre-built routing plans for IN1 and DINA platforms
- Create routing plans in near real time on DINA platform only
Support Topics
Helpful links
Circuit Switched Manager Reports
Get details about toll free number usage, calling patterns and statistics like call volume, duration and originating ANIs within minutes of call completion. Performance reports include network utilization, including the ability to monitor network traffic and performance trends enabling network planning and forecasting.
To register or learn more about registration eligibility, please contact your Sprint Account Representative.
Support Topics
Helpful links
Automated Customer Inventory System
Automated Customer Inventory System (ACIS) lets you view inventory information for your Sprint Voice and Data products.
To register or learn more about registration eligibility, please contact your Sprint Account Representative.
Support Topics
Helpful links
Business Community
- willdeal777
- Since Jul 30, 2009
On November 14, 2009, we launched a redesign of Telecom Manager eCenter. Use this discussion thread to tell us what you think.
The new redesign of Telecom Manager eCenter has a host of new things to get familar with including a new name, My Sprint Business.Click here to view: http://ecenter.sprint.com/Message was edited by: willdeal777Message was edited by: willdeal777Message was edited by: willdeal777
- Tool Finder - functionality that is intended to help you find account management tools to assist you in managing your account online
- What's New - an area dedicated to national marketing campaigns
- Device Carousel - Get all the information you need with a click of the mouse, user guides, videos, and other educational media for your devices
- Services - Find out about other services
- Business Support - find the support you need from this access point
- Telecom Manager Community - use this site as a means of sharing your thoughts with us and your colleagues
(7 Days Ago)
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Sprint Global MPLS World Map
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You can lower telecom costs while increasing business productivity? Give your employees the ability to stay connected anywhere by extending desk phone capabilities to mobile phones with Sprint Mobile Integration.